Terrible customer service and extremely limited availability of products
ALL of the employees there are helpful and polite. This is the best stocked lumber yard in the area. I writing this to refute a very negative post I saw here.
Mostly great. One guy is grouchy but helpful
Good hardware store and lumber supply. They have what i need often, a little higher on prices.
This was not the case at ProBuild in Havre, MT. I also remember my experience in store months before, I walked around and not a single person asked if I needed a hand. This business isn't for me.
a few days before, a went to home depot with the same question. The lady was extremely helpful and provided a high level of customer service. She said :well we have a few different brands and suplliers, lets go through some of these and we will talk about all you options" I felt like I was being treated fairly and the lady went above any beyond to help me.
Called for a price on Vinyl siding, talked to a guy who was very rude and unhelpful. I asked for a price in a D4 type length, and requested a price for the color "egg shell". The guy's tone was extremely condescending and asked what manufacture of the siding I wanted. I told him I don't know any brands or manufactures and I just wanted some help. He told me that without me knowing the manufacture, it would be extremely difficult for him to give a price, again, in his demeaning tone of voice. Out of frustration, I said 'well I guess you cant help me then".
Probuild is a US Hardware Store based in Havre, Montana. Probuild is located at 2225 E 1st St, Havre, MT 59501, USA.
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